The Japanese have a term for the concept of change for the better or continuous improvement: “Kaizen”. It combines the word “Kai,” meaning change, and “Zen,” meaning good.

After World War II, American engineer W. Edwards Deming brought his quality-control techniques to help rebuild Japan along with the Kaizen philosophy. Business thought leaders such as Jay Abraham and Tony Robbins have incorporated this philosophy into their teachings to the business community today.

 

We apply “Kaizen”, or the western version, “CANEI,” which we apply in our firm today.